Customer Service

Archived Posts from this Category

March 15, 2008

Savings Calculator

Posted by techlibrarian under Customer Service, Florida, Internet, State Library of Florida, West_Palm_Beach_Public_Library, free_services, library, technology, website
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I saw something interesting on the Martin County Public Library site and thought I would pass it on to all of you! It is a Savings Calculator showing how much your library saves you each month. It is provided through the State Library of Florida and is really pretty darn interesting. Go ahead and give it a try!

Did you even know that we had a state library? We do and it actually is a wonderful archival source as well as providing a variety of services for the people of Florida.

 

February 16, 2008

Good Stuff from the Technobuddy

Posted by techlibrarian under Bill_Husted, Customer Service, Internet, Technobuddy, computers, technology
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I have written about the Technobuddy (Bill Husted) before as I always find his articles interesting. Even those of us who consider themselves to be fairly technology literate can find useful info in his articles.

Last week, his article was called “Take pain out of hunt for tech help” and he offered some great advice on how to get what you need from tech help. His “Seven Rules for Surviving an Encounter with Customer Service” are well worth reading!!